Service Desk - I Need Help Request

If you need help and the Service Catalog or Knowledge Base have not provided a resolution, select the appropriate support request to submit a general technology support ticket to the IT Service Desk. A technician will review your ticket and provide assistance. You will be contacted if additional information is needed. If we cannot resolve your problem, we will forward your ticket to the appropriate group.

Please note that this type of request, due to its broad scope, may take longer to address.  For quicker response time, browse for a more specific request in the Service Catalog.

 
Faculty - I Need Help Monastery - I Need Help Staff - I Need Help Students - I Need Help

Related Articles (3)

The TeamDynamix Service Catalog is a list of Services that customers can choose from and request to get assistance from various departments across the College. Learn the various ways to find a Service within the Client Portal and how to submit a Service Request.
A TeamDynamix Knowledge Base article is a structured document containing information, instructions, or solutions related to College policies, procedures, and documentation.
You should receive email notifications about your Tickets; however, you can also search and view them from the TeamDynamix Client Portal.

Service Offerings (4)

Faculty - I Need Help
The method for Faculty members to contact the Service Desk.
Monastery - I Need Help
The method for the Monastery to contact the Service Desk.
Staff - I Need Help
The method for Staff members to contact the Service Desk.
Students - I Need Help
The method for Students to contact the Service Desk.