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This video will guide TeamDynamix clients through navigating the platform, accessing the Service Catalog, submitting tickets, and managing ticket responses.
You should receive email notifications about your Tickets; however, you can also search and view them from the TeamDynamix Client Portal.
The TeamDynamix Service Catalog is a list of Services that customers can choose from and request to get assistance from various departments across the College. Learn the various ways to find a Service within the Client Portal and how to submit a Service Request.
A TeamDynamix Knowledge Base article is a structured document containing information, instructions, or solutions related to College policies, procedures, and documentation.
A TeamDynamix Project is a structured initiative managed within the TeamDynamix platform, involving tasks, resources, and timelines to achieve specific organizational goals or outcomes. The basics of College projects can be viewed by authenticated users in TeamDynamix.