Information Technologies Services

Services encompassing enterprise applications, hardware, software, networks, and support to enhance efficiency, security, and innovation.

Categories (9)

Accounts & Access

• Help with Accounts and Passwords
• Information Security resources

Administrative & Business Systems

• my.CSS
• Banner Admin (Application Navigator)
• Banner Self-Service (Web)
• TouchNet
• Cognos
• Other College Applications

Computers & Printers

• Computer Endpoint Troubleshooting
• Printing on Campus

Email & Google

• Email and Calendaring
• Google Groups and Drive

IT Procurement & Lifecycle

• Hardware and Software Purchasing
• Licensing

IT Professional Services

• Portfolio and Project Management
• Programming and Application Development
• Server and Systems Administration
• Internal IT Only Requests

Teaching & Learning

• Brightspace LMS
• Course Merchant
• Classroom and Lab Support
• Respondus Tools Support

Wireless, Network, & Telecomm

• Wireless Network Service Support
• DUO Support
• Direct Access, VPN, and RDP Support
• Zoom and Telephone Support

General Help

If you need help, and the Service Catalog or Knowledge Base have not provided a resolution, and wish to contact the Service Desk.