Zoom AI Companion: In-Meeting Questions

Tags Zoom AI

Enable or Disable for Your Own Use

  1. Log in to the CSS Zoom web portal.
    • Note: In order to customize the settings for meetings summaries you need to be logged in to your CSS Zoom account in the web browser/web version vs. the Desktop App.
  2. Go to Settings.
  3. Click the AI Companion tab.
  4. Toggle AI Companion panel in Zoom Workplace on or off.
  5. Under Meeting, toggle Allow users to ask AI Companion questions about the meeting on or off.

Customize Your Settings

If the toggle is greyed out, it means those settings are locked for the college. 

After enabling In-Meeting AI Companion, you can adjust these options:

  • Automatically allow access when the meeting starts: It is recommended to keep this box unchecked. This setting allows the AI tool to automatically start transcribing (collecting information on the content of the meeting) from the start. Instead, you can set a reminder to pop-up when you start a meeting. Then, you can decide if you want to use this tool or not at that time.  
  • Share access with: Decide who (participants, invitees, only host, only organization, etc.) and when (from when they join vs. whole meeting) people can ask AI questions. 
  • Remind me to turn on AI Companion when I'm hosting a meeting: It is recommended to toggle on this reminder to be prompted to enable AI Companion at the start of a meeting if you don't have the auto-start setting on.

Using the Enabled In-Meeting Questions feature During a Meeting

Open the AI Companion panel:

  1. In the Zoom meeting toolbar, click “AI Companion” (sparkle icon) Uploaded Image (Thumbnail)
  2. A side panel will open on the right side of your Zoom window. Uploaded Image (Thumbnail)

  3. Type your question or choose from the suggested prompts. You can ask things like:

    • “What did [name] just say about the project timeline?”

    • “Can you summarize what’s been discussed so far?”

    • “What action items have been mentioned?”

  4. View the Zoom AI assistant’s response:

    • The answer appears in your personal side panel. Note: This panel is not viewable by anyone else. 

    • You can refine your question or ask follow-ups directly in that panel.

  5. Optional 

    • Copy the answers to paste into another document or the main meeting chat.

Additional Resources

Zoom. (n.d.). Getting started with Zoom AI Companion features. Zoom Help Center. Retrieved October 6, 2025, from https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057623#h_01H9H14D223ZZYMH87XJ865WEE

Zoom. (n.d.). Asking in-meeting questions with the AI Companion. Zoom Support. Retrieved October 15, 2025, from https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057748

 

Print Article