How to enroll in Duo Multi-Factor Authentication
- Logging into a Duo-protected application enabled for self-enrollment takes you to the device management page to enroll. Click Get started to begin the setup process.
- Choose the device type "Duo Mobile"
- This allows you to approve Duo Push verification requests on iOS or Android devices. Please select this option if you have a compatible device.
Duo Mobile
Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and easy to use, and doesn't require cell services. Duo pushes login requests to Duo Mobile when you have mobile data or wifi connectivity to the internet.
Upon initial setup, walk through the registration prompts:
- Select your country from the drop-down list and type your mobile phone number, and then click Add phone number.
- If you're going to use Duo Mobile on a tablet (like an iPad) with no phone service, don't enter a phone number and click I have a tablet instead.
- If you entered a phone number, double-check that you entered it correctly and click Yes, it's correct to continue (or No, I need to change it to go back and enter the number again).
- If the phone number you entered already exists in Duo as the authentication device for another user then you'll need to enter a code sent to that number by phone call or text message to confirm that you own it. Choose how you want to receive the code and enter it to complete verification and continue.
- Download and install Duo Mobile on your phone or tablet from the Google Play Store or Apple App Store. Once you have Duo Mobile installed click Next.
- Open the Duo Mobile app or the camera app on your phone or tablet and add this account by scanning the QR code shown on-screen.
- If you aren't able to scan the QR code, tap Get an activation link instead and then enter your email address to send the activation link to yourself. Follow the instructions in the email to activate the new account in Duo Mobile.
- If you're on a mobile device, tap Open Duo Mobile to activate the new account in Duo Mobile.
- When you receive confirmation that Duo Mobile was added click Continue.
You can now log in to Duo-protected applications with Duo Push.
Please use the MultiFactor Authentication Assistance request if you have any questions or encounter any issues.