Summary
This video will guide TeamDynamix clients through navigating the platform, accessing the Service Catalog, submitting tickets, and managing ticket responses.
Body
The following video content will walk TeamDynamix clients/end users through:
- Navigating to TeamDynamix
- Finding a Service from the Service Catalog
- The importance of submitting a Service directly rather than via email or an I Need Help request
- Submitting a Ticket
- Viewing Your Tickets
- Replying to a Ticket Via Email