Regular and Substantive Interaction (RSI)

Body

Policy Name: Regular & Substantive Interaction

I. Policy

This policy aims to establish clear guidelines for instructors in providing regular and substantive interaction (RSI) in distance education courses. Adhering to the U.S. Department of Education's (DOE) requirements, this policy mandates that instructors engage with students in, scheduled and predictable in ways that ensure, quality teaching and learning of course content. This approach is integral to maintaining the distinction between distance education and correspondence courses and upholding academic integrity and engagement in the virtual learning environment.

II. Definitions

Academic Engagement: Active participation by a student in an instructional activity related to the student's course of study that—

(1) Is defined by the institution in accordance with any applicable requirements of its State or accrediting agency;
(2) Includes, but is not limited to—
     (i) Attending a synchronous class, lecture, recitation, or field or laboratory activity physically or online, where there is an opportunity for interaction between the instructor and students;
     (ii) Submitting an academic assignment;
     (iii) Taking an assessment or an exam;
     (iv) Participating in an interactive tutorial, webinar, or other interactive computer-assisted instruction;
     (v) Participating in a study group, group project, or an online discussion that is assigned by the institution; or
     (vi) Interacting with an instructor about academic matters; and
(3) Does not include, for example—
     (i) Living in institutional housing;
     (ii) Participating in the institution's meal plan;
     (iii) Logging into an online class or tutorial without any further participation; or
     (iv) Participating in academic counseling or advisement.

Distance Education: The use of technology to deliver instruction and support interaction between students and instructors who are not in the same location, either synchronously or asynchronously. St. Scholastica defines these courses as online, hybrid, or hyflex.

● Hybrid: A course that meets in person at least one time during a semester.
● Hyflex: A course that allows for students from any campus to register that incorporates both options of on-ground learning and on-line learning. On-ground students can participate online but must engage in on-ground
learning at least one time.
● Online: A course in which students interact with course materials each week at a time of their own choosing (asynchronous).

Instructor: An individual who delivers course content and meets qualifications set by the institution's accrediting agency.

Substantive Interaction: Engagements that involve teaching, learning, and assessment, consistent with the course content, including at least two of the following: direct instruction, feedback on coursework, responding to course content questions, facilitating discussions, or other accredited activities.

Regular Interaction: Providing opportunities for substantive interactions with students on a predictable and scheduled basis, commensurate with the course's length and content, and monitoring students' academic engagement and success.

III. Policy

This policy establishes the requirements for instructors to deliver distance education, which utilizes various technologies to facilitate teaching and learning where students and instructors are geographically separated. This policy aims to ensure compliance with the DOE regulation noted above and quoted directly below:

(1) Education that uses one or more of the technologies listed in paragraphs (2)(i) through (iv) of this definition to deliver instruction to students who are separated from
the instructor or instructors and to support regular and substantive interaction between the students and the instructor or instructors, either synchronously or asynchronously.
(2) The technologies that may be used to offer distance education include—
     (i) The internet;
     (ii) One-way and two-way transmissions through open broadcast, closed circuit cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices;
     (iii) Audio conference; or
     (iv) Other media used in a course in conjunction with any of the technologies listed in paragraphs (2)(i) through (iii) of this definition.
(3) For purposes of this definition, an instructor is an individual responsible for delivering course content and who meets the qualifications for instruction established by an institution's accrediting agency.
(4) For purposes of this definition, substantive interaction is engaging students in teaching, learning, and assessment, consistent with the content under discussion, and
also includes at least two of the following—
     (i) Providing direct instruction;
     (ii) Assessing or providing feedback on a student's coursework;
     (iii) Providing information or responding to questions about the content of a course
     or competency;
     (iv) Facilitating a group discussion regarding the content of a course or competency; or
     (v) Other instructional activities approved by the institution's or program's accrediting
     agency.
(5) An institution ensures regular interaction between a student and an instructor or instructors, prior to the student's completion of a course or competency by—
     (i) Providing the opportunity for substantive interactions with the student on a predictable and scheduled basis commensurate with the length of time and the amount of content in the course or competency; and
     (ii) Monitoring the student's academic engagement (see federal definition above) and success and ensuring that an instructor is responsible for promptly and proactively engaging in substantive interaction with the student when needed on the basis of such monitoring or upon request by the student.

This policy mandates that in distance education courses, instructors must engage in regular and substantive interaction with students, adhering to the following principles:

Instructor-Initiated Interaction: Instructors must proactively initiate and guide a range of interactions with students throughout the term or semester. This interaction is to ensure active and consistent involvement in the learning process.

Regular, Scheduled, and Predictable Interactions: Instructor interactions with students must be frequent, consistent, and scheduled as per the course design. The interactions should be predictable and not sporadic.

Substantive Interactions: Instructor interactions must be substantive, relating directly to the course subject matter and contributing significantly to student learning and course objectives.

To quantify instructor interaction for regular and substantive interaction, instructors must embed the following into their online, hybrid, or hyflex courses:

1. Feedback on Assignments (Mandatory for All):

a. Instructors must provide personalized, detailed feedback and grades on a schedule that aligns with the course credit load and length:

i. 3- or 4-credit, 7–8-week course: weekly

ii. 3- or 4-credit, 16-week course: at least every other week

iii. 1- or 2-credit, 7-8-week course: at least every other week

iv. 1- or 2-credit, 16-week course: at least four times in a 16-week course

b. Auto-grading tools may be used for formative assessments but do not fulfill the requirement for substantive instructor feedback. Substantive feedback must involve individualized, constructive commentary that guides student learning.

c. Google Docs, Zoom, meetings, and email can be used to provide feedback, as long as the feedback is trackable, substantive, and documented in Brightspace via a log, summary note, or linked artifact to ensure transparency and compliance during audits or reviews.

 2. Substantive Interaction (Minimum of Two Types Required):

a. Direct instruction 

b. Instructor response to student questions about course content (students must know how and when you will respond)

c. Instructor-led discussion or facilitation

d. Other instructional activities approved by the accrediting body (e.g., clinical supervision, project mentoring)

3. Regular and Predictable Schedule of Interaction at Consistent Intervals, such as:

a.Weekly or biweekly announcements or email messages

b.Weekly learning check-ins or reflections

c.Weekly office hours

d.Weekly synchronous sessions (live or drop-in)

Although this policy applies specifically to distance education courses to ensure compliance with federal law, the College affirms the value of timely, substantive feedback and meaningful instructor-student interaction across all course modalities. Proactive engagement, support, and feedback contribute to effective learning experiences, regardless of how a course is delivered.

IV. Individuals and entities affected by this policy
Instructors, students, and administration.

V. Related documents, forms, and procedures

RSI Instructor Resource Document

V. History and Updates

The College reserves the right to modify policies at any time, ensuring the involvement of relevant committees and constituents in the decision-making process (e.g., policy committee, faculty assembly, staff council, student government association, etc.)

Details

Details

Article ID: 14018
Created
Wed 8/7/24 9:48 PM
Modified
Fri 9/12/25 5:11 PM